Privacy Policy

1. Introduction

HitnMis ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and how you can manage or delete it.

By using HitnMis — including the website at hitnmis.gg and any associated Discord bots — you agree to the data practices described in this Policy.

2. Data We Collect

2.1 Data You Provide Directly

• Profile information: username, bio, location, social media links, profile picture URL
• Coaching listings: rates, availability, specializations, and session descriptions
• Event and tournament submissions: names, descriptions, game titles, and scheduling info
• Messages and support tickets submitted via Discord

2.2 Data from OAuth Sign-In

When you sign in with Discord or Google, we receive basic profile data from those providers, including:

• Discord: Discord user ID, username, avatar, and email address
• Google: Google account ID, display name, and email address

We do not receive your Discord or Google passwords. We only store the minimum data required to identify your account and personalize your experience.

2.3 Data Collected Automatically

• Log data: IP address, browser type, referring URLs, and pages visited
• Usage data: features accessed, events viewed, profile visits
• Device data: operating system, screen size (for display optimization)
• Cookies and local storage: session tokens and user preferences (e.g., sidebar state)

2.4 Discord Bot Data

If your Discord server uses the HitnMis bot, we may collect:

• Server ID and server name
• User IDs and message activity counts (for XP/leaderboard features)
• Channel IDs used for bot configuration

We do not read message content. We only process metadata (e.g., that a message was sent) for XP tracking purposes.

3. How We Use Your Data

We use collected data to:

• Authenticate you and maintain your account session
• Display and operate your public profile page
• Power tournament brackets, event RSVPs, and availability scheduling
• Facilitate connections between coaches and players
• Track XP and generate leaderboards for Discord servers
• Send service-related notifications (e.g., booking confirmations)
• Analyze usage patterns to improve the Platform
• Detect and prevent fraud, abuse, or policy violations

We do not sell your personal data to third parties. We do not use your data for targeted advertising.

4. Data Sharing

We may share your data only in these limited circumstances:

• Service providers: Third-party services that help operate HitnMis, such as Vercel (hosting), Supabase (database), and Vercel Analytics. These providers are contractually bound to protect your data and may not use it for their own purposes.
• Public profile data: Information you choose to add to your public profile (username, bio, links, profile picture) is visible to anyone on the internet.
• Legal requirements: We may disclose data if required by law, court order, or to protect the rights, property, or safety of HitnMis, our users, or the public.
• Business transfer: In the event of a merger, acquisition, or asset sale, your data may be transferred. We will notify users before any such transfer takes effect.

5. Cookies and Tracking

HitnMis uses:

• Session cookies: Required for authentication and keeping you logged in
• Local storage: Saves UI preferences like sidebar state and theme settings
• Analytics: Vercel Analytics collects anonymized page view and performance data

You can disable cookies in your browser settings, but doing so may prevent you from signing in or using certain features.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the service. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention records).

Anonymized, aggregated data (such as usage statistics with no personally identifiable information) may be retained indefinitely.

7. Your Rights and Controls

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Update inaccurate or incomplete information from your dashboard
• Deletion: Delete your account and associated data via dashboard settings
• Portability: Request your data in a machine-readable format
• Objection: Object to certain processing activities

To exercise any of these rights, join our Discord and open a support ticket, or use the data controls available in your dashboard settings.

8. Children's Privacy

HitnMis is not directed to children under 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will delete it promptly. If you believe a child has provided us with personal data, please contact us via Discord.

9. Security

We implement industry-standard security measures including encrypted connections (HTTPS), secure database practices, and access controls to protect your data. However, no system is completely secure, and we cannot guarantee absolute security. If you suspect unauthorized access to your account, contact us immediately.

10. Third-Party Links

Your public profile may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party services you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via the Platform or our Discord community. The "effective date" at the top of this page reflects the date of the last revision. Continued use of HitnMis after updates means you accept the revised Policy.

12. Contact

If you have questions or concerns about this Privacy Policy or our data practices, join our Discord community and open a support ticket in #support. We aim to respond within 48 hours.